Count on Us for Moving Help in Kansas City


Items handled by the customer include the following:

1. You should plan on transporting all valuables. This includes items such as money, jewelry, coin collections, and important papers.
2. You must also transport all items that are flammable, explosive or corrosive. This includes aerosol cans of any kind, fire extinguishers, paints and paint cleaners, ammonia and bleach. Please see the attached "Non-Transportable Items" page for a complete list.
3. Transporting wine can be difficult due to temperature fluctuations. Stevens is not responsible for any damage that is done beyond bottle breakage. You also may want to give away or discard open bottles, Stevens doesn't allow open liquids of any kind in our equipment.
4. Lawn mowers and other gasoline-powered engines must be emptied of oil and gas. In addition, gas cans should be washed out to avoid fumes. If autos are being transported the gas tank should be at ¼ full or less. The oil level in the auto should remain at normal level. The auto should be equipped with normal accessories only, additional cargo is not permitted.
5. When transporting garden hoses, please drain all water out of the hose and connect the ends tightly, just in case there is some liquid remaining inside.
6. Any item affixed to the wall or ceiling must be taken down in order for the movers to pack and ship them. This includes ceiling fans, light fixtures, drapery rods, etc.
7. Any articles located in an attic or an overhead storage area must be brought to floor level for packing and/or loading. Residence damage liability prevents us from being able to access these areas. Please have this done prior to the packing or loading day of your shipment.
8. Trash cans and barbeque grills must be free of debris and washed out prior to loading day.
9. The refrigerator and freezer should be emptied and defrosted prior to load day. Due to conditions beyond our control, we cannot transport any frozen or perishable foods.

Relocation Reminders:

1. Beds will be disassembled and loaded last. You can stay in your own home until the day of loading.
2. Do not forget to have customer-owned telephones packed. This is something that should be done at the last possible moment.
3. Change of address forms should be sent to the post office and all subscribed to periodicals.
4. Insurance policies should be transferred. Do not leave valuable or important papers, i.e. tax forms, birth certificates, bonds, etc., to be packed with the household goods.
5. Notify the gas, electric and phone companies to discontinue service. The utilities should not be turned off until after the load has been completed, and phone service should be discontinued at the last possible moment.
6. Arrange to have children's records forwarded to their new school. Also obtain copies of health and dental records.
7. State and City departments should be notified regarding the transfer of any motor vehicles.

Non-Transportable Items


Combustible Liquids

  • Rubbing Alcohol
  • Antifreeze Compounds
  • Disinfectants
  • Any Type of Combustible Cleaning Material


  • Black Powder
  • Dynamite, Plastic, or Similar Explosives
  • Fireworks
  • Ammunition (any kind)

Corrosive Liquids

  • Acids
  • Rust Preventative
  • Bleach
  • Automobile Batteries (Not Part of Auto)
  • Household Batteries
  • Darkroom & Pool Chemicals


  • Primers Adhesives (Glues, Cements)
  • Aerosol Cans
  • Ammonia & Cleaning Fluids
  • Weed Killer (pesticides in general)
  • Gasoline/Diesel Fuel/Motor Oil
  • Hand Signal Flares
  • Kerosene
  • Lighter Fluids/Charcoal/Sterno
  • Matches
  • Oil-based Paint Removers
  • Stain, Lacquer, Varnish Paint Thinners
  • Liquid Polishes

Gases, Compressed

  • Gases Used in Welding
  • Scuba Diving Tanks (Unpurged)
  • Propane Tanks (any kind)
  • Fire Extinguisher
Any other hazardous materials as defined by the U.S. Department of Transportation (49 CFR 100-185).
It is recommended that all food items, whether they are fresh, frozen, dried or canned, be considered as perishables and excluded from shipping.
Special Notice: Please note that Stevens Van Lines is not liable for loss or damage to documents, currency, money, jewelry, coin collections, stamp collections, or collections of any type, as we cannot accept these items for shipment. It is necessary that you make other arrangements to transport these articles.

Things to remember on interstate Pack Day:

1. Plan to be at home and make yourself available to the movers the entire day of packing. Packing times may vary depending on the amount of packing that is required for your move.
2. For the comfort of the children, it is often helpful to have them stay with friends or relatives during the relocation process.
3. Have your refrigerator emptied and defrosted prior to loading day. Pack day is the perfect day to accomplish this!
4. If the packers are to pack high value items, such as silver, works of art, furs, etc., we recommend that you make yourself available to view the packing of these particular items. Do not expect items such as money, jewelry, coin collections, etc., to be packed, as Stevens Van Lines cannot accept responsibility for these items.
5. We cannot pack any perishable food items, flammables, aerosols, or corrosive liquids. Please refer to
the "Non-Transportable Items" page for a complete list. Please make other arrangements for the transportation of these items.
6. Items you will be taking with you should be segregated so the crew does not pack them in error.
This would include all medications, important documents and any items needed while enroute to destination.
7. Check drawers, cabinets, and closets in every room for items that may have been missed during the packing.
8. If you have any questions regarding the packing of your household goods, please contact your move coordinator.

Things to remember on interstate Load Day:

1. Please have yourself or your spouse available the entire day of loading for questions about items during Loading.
2. Make travel arrangements for your departure for the day after loading.
3. Plan on leaving all utilities on until the day following the loading of your household goods. As communication is key during any relocation, having a phone that is working is invaluable.
4. All interstate moves are inventtoried (This does NOT include local moves) Check the inventory to see that you agree with the notations made by the driver as to the present condition of your furniture. If there is a discrepancy, please make a note of it on the same inventory sheet.
5. Items of extraordinary value that are being shipped by the movers, such as antiques, works of art, etc., should be noted separately on the hi-value inventory, along with their value.
6. Walk through the house, garage, and yard to make sure nothing has been missed once the loading has been completed.
7. On the day of loading, make sure the driver and your move coordinator are aware of how to reach you enroute and at destination.
8. If you have any questions regarding the loading of your household goods, please contact your move coordinator.

Things to remember on Delivery Day:

1. To ensure that everything that was loaded at origin is delivered at destination, you must check off
the inventory yourself. Ask that the driver and helper call off the inventory numbers that are on each box and piece of furniture then mark them off on the inventory as called.
2. Check the condition of each piece as closely as possible upon delivery to your home. There is a column on the inventory for you to note any exceptions or missing items.
3. In the event you should have any missing or damaged items, call your move coordinator as soon as
possible and they will initiate the claim process and begin a trace on the missing items. Upon receipt of the claim form, complete it as soon as possible and return in the self-addressed stamped envelope. If you have any questions about completing the forms, do not hesitate to call your move coordinator.
4. Boxes that contain items of high value, such as silver, works of art, etc., should be unpacked immediately and checked for concealed damage.
5. The driver is responsible for setting up the beds and reassembling any items that were disassembled at origin. This would not include hanging pictures or other permanent wall fixtures.
6. If you wish to have unpacking performed, please advise your move coordinator prior to delivery so arrangements can be made.
7. If Stevens does the unpacking, we are responsible for removing the empty boxes and paper. If You
choose to do your own unpacking, debris removal may be available. Contact your move coordinator to inquire about this service.
8. If you have any questions regarding the delivery of your household goods, please contact your move coordinator.